Policy

Delivery & Shipping charges

       Singapore & Malaysia

• Please allow orders to be processed and mailed within 4-5 working days upon payment.
• Merchandises will be mailed via www.singpost.com 
• Do take note that it will take about 2-3 working days to reach your doorsteps upon mailed

       Southeast Asia

• Please allow orders to be processed and mailed within 4-5 working days upon payment
• Merchandises will be mailed via www.singpost.com 
• Do take note that it will take about 8 working days to reach your doorsteps upon mailed

       Rest of the World

• Please allow orders to be processed and mailed within 4-5 working days upon payment.
• Merchandises will be mailed via www.singpost.com 
• Do take note that it will take about 10-12 working days to reach your doorsteps upon mailed

All international shipping comes with tracking reference.

For any enquiries for overseas shipping delivery charges, please do not hesitate to e-mail us at din@cavemancvm.com

International duties and taxes

As customs policies vary by country, please contact your local customs agency for more information. If applicable, customers will be required to pay such fees upon receiving your orders.

We will not be responsible for any refund or reshipment of the refused package if customer refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues.

Payment Options

We accept PAYPAL, VISA and MASTERCARD payments.

For credit card payments (Visa and MasterCard), payments will be transacted via PayPal platform. 

IMPORTANT NOTE: You do not need a PayPal account to be able to make payment.

Refund policy

Return / exchange policy

At CAVEMAN, quality checked is secured before shipping to you.

Our policy lasts 7 days. If 7 days have gone by since you receive your purchase, unfortunately we can’t offer you a refund or exchange.

It is important to note that we will only accept returns for defective products due to manufacturer's defect.

You can request for an exchange/refund within 7 working days upon receiving your order, subjected to the following conditions:

• Your item must be unused and in the original condition upon receiving the item. It must also be in the original packaging, with original tags attached.
• Only regular priced items are eligible for return/exchange.

If the above conditions have been satisfied, please write to us at din@cavemancvm.com with your reasons for the exchange/refund. Package sent without first contacting us will not be accepted.

Once your item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Shipping fees will not be refundable. You are required to bear the delivery cost for return. Should return shipment be lost during return transit, CAVEMAN will not be responsible.